Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money fraud

Alibaba Group - Money fraud
Alibaba Group - Money fraud
Alibaba Group - Money fraud
Alibaba Group - Money fraud
Alibaba Group - Money fraud
Alibaba Group - Money fraud
After I paid $1200 to this company JPGlobalTradingllc (Esther Rivera) they refused to send my item and refused to refund my money I try to open a claim on the website after I uploaded everything I try to submit it's not working at all I tried so many times I tried to upload my proof to this website even it's not working it says error
View full review
ID
#3657267 Review #3657267 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$1200
Preferred solution
Full refund
New Reviewer

Discuss drop shipping timetable

Nothing has happened. I want to know an approximate leadtime and then I can set the arrival date on my Shopify page to be more realistic. I want to discuss this as an opportunity and get your opinion.
View full review
ID
#3716444 Review #3716444 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Understanding of leadtime needed on footwear

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Requesting information

Alibaba Group - Requesting information
Alibaba Group - Requesting information
Yes I am a consumer from Ecuador I ordered a vehicle from a company who you advertise they were $11,000 I am getting myself a lawyer I just wanted somehow to know if you guys help me if you guys somewhat are responsible for this company's taking our money who you advertise my number in is Ecuador is 593 099****850 please sir ma'am I am desperately need of some help or guidance to see how I can rescue my money thank you so much God

User's recommendation: If there was a legal department.

View full review
ID
#3714754 Review #3714754 is a subjective opinion of poster.
Location
Guayaquil, Guayas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never received our scooter

We Ordered a scooter over a month ago - paid for it - we never received this item - we have left a few messsges for Alibaba and to date no return phone calls from Alibaba - very disappointed in this process and the way things are being handled - or not handled - we will not again in the future order anything from Alibaba - this shine process has been wrong and disheartening - dry disappointed.

User's recommendation: I will not order anything again through them.

View full review
ID
#3712950 Review #3712950 is a subjective opinion of poster.
Loss
$55
Preferred solution
Either deliver product or full refund

Need to change dimensions on product I ordered & paid for on AmExp

Alibaba advised that they can increase the length of the rails on the golf training putter mirror & include my company logo, which I provided. They gave me an estimate of $9.40 per mirror which includes the 16.5 inches rails & my logo. They advised they will provide me with a mock-up to review & approve before I order additional putting mirrors. Unfortunately my recent order for 100 mirrors, scheduled for delivery by 7/15/22 , will not include the longer rails or logo. I have been very happy with the support provided by your team to accommodate my wishes. I am looking forward to viewing the mock-up & placing additional product. Thank You for your thoughtful follow up.
View full review
ID
#3711627 Review #3711627 is a subjective opinion of poster.
Location
Palm Beach Gardens, Florida
New Reviewer

Weak costumer service

Called several times for a fraud transaction on my account but I couldnt talk to representive each time
View full review
ID
#3710413 Review #3710413 is a subjective opinion of poster.
Loss
$1972
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scam by Alibaba seller

Alibaba Group - Scam by Alibaba seller
Hello, I bought 20 PlayStations for $1500 from Mr. Andrea Flagiello sales manager of the company Evoluzione Bagno Srl since March 2022, I never received the equipment and even my refund, which I had sent by Moneygram on the 21st March 2022. I am without follow-up and without a response on their part. Alibaba is unable to protect customers from scams. Thanks
View full review
ID
#3708064 Review #3708064 is a subjective opinion of poster.
Location
Cedar Rapids, Iowa
Loss
$1500
Preferred solution
Full refund
New Reviewer

Product was wrong

Product was wrong. It was the right product but the camera holes were off so my phone didnt fit in there like it was supposed to
View full review
ID
#3702817 Review #3702817 is a subjective opinion of poster.
Location
Oak Ridge, Tennessee
Preferred solution
I would like to get the same product but the right way were the camera matches the holes please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Do not use this site. Horrible customer service and use businesses that are not legit. I have tried to contact Alibaba multiple times, no response. They have closed my complaint. Please do not do business with this site.
View full review
1 comment
#2200930

Contact there help line on. 4.0.8.7.8.0.3.5.3.9

ID
#3699691 Review #3699691 is a subjective opinion of poster.
Product
Alibaba Website
Pros
  • Cheap products
Cons
  • Steal your money
  • Businesses are fraud
Loss
$3700
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Alibaba Group - Refund
Alibaba Group - Refund
Alibaba Group - Refund
Alibaba Group - Refund
I am extremely upset, I have not been able to speak to anyone regarding a refund. I would like someone to contact me either on the Alibaba App or through email sheiladechamps@***.com or through whats app 401-261-****. I have screen shots and I have contacted my back idk why a chargeback dispute has been closed without me receiving a full refund on order number 140299****0102****

User's recommendation: Do your research on these Alibaba Trade Assurance Companies.

View full review
1 comment
#2199887

Contact there help line on. 4.0.8.7.8.0.3.5.3.9

ID
#3690749 Review #3690749 is a subjective opinion of poster.
Location
Providence, Rhode Island
Pros
  • Being able to contact them
Cons
  • First time
  • Full refund
  • Very poor customer service
Loss
$3
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Received a Fake

Alibaba Group - Received a Fake
Alibaba Group - Received a Fake
Alibaba Group - Received a Fake
Alibaba Group - Received a Fake
Good day Sirs! I am Dale Kintanar Layese from the Philippines and purchased an item here in the Philippines via Lazada Philippines. I bought an original item which is about 4x more expensive than the imitation item that is available in Lazada Philippines When the more expensive original ordered item arrived, it is the same compared to the very cheap imitation item. Nobody is answering my messages. My return time is running out. The automated instructions is for me to bring the item for return to the courier, which ridiculous.. Please help me..! I already sent messages. A lot of it. You can let them research my order details about this issue.. i left a lot of messages..even to Jacqueline Fuentes of Lazada Philippines. I actually want a replacement. Not a refund. Thank you very much. About the pictures, A1 and A2 are for what I received. B1 and B2 are for my order pictures. My order number is 508277****70345
View full review
ID
#3689512 Review #3689512 is a subjective opinion of poster.
Location
Cebu City, Cebu
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order

Quality not real and overpriced. Have already agreed for refund at the beginning and niw they said I cant refund it anymore
View full review
ID
#3689095 Review #3689095 is a subjective opinion of poster.
Cons
  • Hard to reach consumer services for help
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To return order

Alibaba Group - To return order
Hi I ordered an iPhone at alibaba but the phone didnot support sim card and its slow. And Its not same in the picture. So I'd like to return the phone. But app doesn't allow me to return the order. So please help me to return the item.
View full review
ID
#3688809 Review #3688809 is a subjective opinion of poster.
Location
Croydon, England
Preferred solution
Full refund
New Reviewer

Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.

Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Alibaba Group - Refund issues with Turon LLC . They stole my money, and did not ship the vehicles that I purchased.
Turon Trans LLC stole almost $9000. 00. and did not ship my product.I contacted Toron Trans LLC on the Alibaba website to purchase three vehicles on the 9th of June. Kabir Dimej and negotiated a price for the three cars. We agreed on a price. I wanted Kabir to send me an invoice through Alibaba. He refused. Eventually, I decided to pay him using bitcoin. Then the website didt allow me to continue making the payment on Nexo. he was pressuring him the price by any means, so I sent him two more charges through Zelle. After he got the payments, he said he needed $ 540000 more. I refused. He then pretended to send a tracking number. After a couple of days, he said I needed Import insurance. Again he was pressuring me to get money from me. He asked for $3.600. He has almost $9000.00 from me; he refused to deliver the vehicles and keeps asking me for more money If Kabir Dimej has no intentions of providing the cars for the agreed price. I want him to refund my money without delay. Most of the negotiations took place on the Alibaba website. Dealing with Kabir has been a nightmare. Please ask him to refund my money without delay. Thanks for your anticipated cooperation. Atalie Nicolas

User's recommendation: Make customer service available to consumers to solve issues. It’s hard to reach someone to help with the seller on Alibaba.

View full review
1 comment
#2200371

Contact there help desk on 4.0.8.-7.8 0.-3.5.3.9. Same thing happened to me and was resolved.

ID
#3682621 Review #3682621 is a subjective opinion of poster.
Location
Bayonne, New Jersey
Loss
$8444
Preferred solution
Full refund
New Reviewer

Wrong items send

Alibaba Group - Wrong items send
Alibaba Group - Wrong items send
Alibaba Group - Wrong items send
Alibaba Group - Wrong items send
I bought some clothes and they shipped different items. In the end she blocked me without giving any reason.
View full review
ID
#3679743 Review #3679743 is a subjective opinion of poster.
Pros
  • Able to customize certain items
Cons
  • First time
Loss
$25000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

It’s. Extremely difficult to reach customer service for Alibaba .

Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
Alibaba Group - It’s. Extremely difficult to reach customer service for Alibaba .
I contacted Toron Trans LLC on the Alibaba website to purchase three vehicles on the 9th of June. Kabir Dimej and negotiated a price for the three cars. We agreed on a price. I wanted Kabir to send me an invoice through Alibaba. He refused. Eventually, I decided to pay him using bitcoin. Then the website didt allow me to continue making the payment on Nexo. he was pressuring him the price by any means, so I sent him two more payments through Zelle. After he got the payments, he said he needed $ 540000 more. I refused. He then pretended to send a tracking number. After a couple of days, he said I needed Import insurance. Again he was pressuring me to get money from me. He asked for $3.600. He has almost $9000.00 from me; he refused to deliver the vehicles and keeps asking me for more money If Kabir Dimej has no intentions of providing the cars for the agreed price. I want him to refund my money without delay. Most of the negotiations took place on the Alibaba website. Dealing with Kabir has been a nightmare. Please ask him to refund my money without delay. Thanks for your anticipated cooperation. Atalie Nicolas

User's recommendation: Make customer service available to customers to solve issues.

View full review
ID
#3679412 Review #3679412 is a subjective opinion of poster.
Pros
  • Broad range of suppliers
Cons
  • Scamers galore
Loss
$8644
Preferred solution
Full refund

Brands Related to Alibaba Group

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article